Reviews

I just went in for an oil change but I have no complaints and the guys were great.

Always very friendly and welcoming and professional and honest, every mechanic that I have dealt with here. Usually Ricky or Joey and they are awesome. They have helped me with multiple repairs to my car and every 5th oil change is free which is a very nice way to show appreciation for customers. They are very helpful and pleasant to deal with whenever I have had issues with my car.

Pinnacle has serviced my car for a few years now, they have taken care of my Infiniti from the engine replacement to the recent brake replacement couldn’t e happier with these guys!

I chose Pinnacle Automotive based on strong local recommendations. My daughter lives in the area, and her mother and I were visiting from out of state. Like many working in the restaurant industry, it’s been difficult for her to stay on top of vehicle maintenance, so I stepped in to help. After doing my homework and reading through reviews, I trusted the reputation Pinnacle had built, and they delivered. They provided a clear, prioritized list of repairs with fair pricing. I have experience with auto repairs myself, and everything they recommended made sense. There was no unnecessary work, just honest, and practical guidance. Communication throughout the process was excellent. Approvals were handled online, which made everything simple and efficient. I would absolutely recommend Pinnacle Automotive for their professionalism, quality of work, and fair approach. Most importantly, I feel confident my daughter now has a shop she can trust.

Friendly staff and I appreciated the updates on my services needed. I do wish I had known ahead of time that there would be a 120 fee to use my debit card and I would have paid cash.

Barbara, thank you for sharing your positive experience at Pinnacle Automotive. We're glad you appreciated our friendly staff and updates on your services on your Nissan Rogue. Your feedback is valuable, and we'll make sure to communicate this more transparently in the future. We look forward to serving you again!

- Pinnacle Automotive

Thank you, Adriana, for your fantastic 5-star review!

- Pinnacle Automotive

Thank you for taking the time to share your positive experience at Pinnacle Automotive! We're glad to hear that you had a great time with us. We look forward to serving you again soon.

- Pinnacle Automotive

Great professionalism

Thank you for the 5-star review, Charles! We are thrilled to hear about your positive experience with us at Pinnacle Automotive. Providing great professionalism is what we strive for! Thank you for letting us work or your Nissan!

- Pinnacle Automotive

Stopped in for an oil change and check up on my vehicle. The awesome team found a belt that was nearly frayed away and fixed it super fast. Could’ve been very dangerous if I hadn’t made this appointment. 😬 Everyone I encountered was super friendly and kind and I was so glad I found Pinnacle!

Melanie, your safety is our priority at Pinnacle Automotive. We're thrilled you chose us for your oil change and check-up. It's gratifying to know our team promptly addressed the frayed belt, preventing any potential hazards. Providing friendly and kind service is what we strive for. Please feel free to reach out if you need anything - (615) 678-8120.

- Pinnacle Automotive

I love supporting “mom and pop” shops. This place always offers great service at more reasonable prices!

Tony, thank you for supporting our shop! We're thrilled that you appreciate our great service and reasonable prices. If you ever need anything, feel free to give us a call at (615) 678-8120. We're here for you!

- Pinnacle Automotive